Support Services

Parthos-IT Support – At Parthos IT we offer a range of support services that can be tailored to your needs including Full service desk, Operational Support and Pro-Active support contracts. Our operatives are trained in hardware and software support allowing them to resolve or diagnose problems immediately.

 

Parthos-IT offers support in the following areas:

  • Dedicated single point of contact for Helpdesk support
  • Microsoft OS X Support AD, Exchange, SQL & Sharepoint
  • Network Monitoring & Support
  • Audits & Healtchecks
  • Incident, asset and configuration management
  • Desk-side support
  • Service level management
  • On-site skills and resourcing
  • Hardware and software support
  • Remote infrastructure management